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Delivery Policy

Last Updated: 24 September 2025

At Made By Monique, we specialize in handcrafted party rentals such as castles, carriages, and custom props. Because these are rental items, we do not ship products. Instead, we provide local delivery and setup services within the Dallas-Fort Worth area.

Delivery Coverage

  • Free delivery is included for locations within 20 miles of Royce City, TX.

  • For deliveries from 21 to 40 miles, a $50 extended delivery fee applies.

  • For delivery distances beyond 41miles, please contact us at (469) 773-2927 or info@madebymonique.com for a custom quote.

Delivery Times

  • Delivery and pickup times are coordinated in advance during booking.

  • Customers must ensure access to the venue at the agreed time for both delivery and pickup.

  • Any delays due to locked venues, restricted access, or waiting time may incur additional fees.

Setup & Teardown

  • All rentals include professional setup and teardown by our team.

  • Customers should ensure the event space is cleared and ready before our arrival.

No Shipping Available

  • We do not offer shipping via USPS, FedEx, UPS, or other carriers.

  • Rentals are for local delivery only.

Questions?

​If you have questions about delivery areas, fees, or logistics, please contact us at:
📧 info@madebymonique.com
📞 (469) 773-2927

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